Support Channels

  • Video Tutorials

  • Video Courses

  • Our step–by–step video guides will assist you with any type of work in the web hosting Control Panel.

  • F.A.Q.

  • A F.A.Q. Section

  • Discover how you can make use of all the areas of the Site Control Panel by seeing our step by step video tutorials.

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  • Ticketing System

  • A Ticketing System

  • We are on–line 24x7 to respond to your tech requests. Expect a solution in no more than one hour after you have presented the ticket.

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Types of Support

  • Shared Hosting Support

  • Cloud Website Hosting Help and Support

  • If you need support running your cloud website hosting plans account, or need more resources for your sites, just simply let us know and we’ll give you the optimal reply.

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  • VPS Hosting Support

  • VPS Servers Help & Support

  • In case that you run into issues using your SolusVM admin interface, or with any of the free scripts your VPS has been pre–configured with, let us know.

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  • Dedicated Hosting Support

  • Dedicated Servers Guidance

  • If you require expert assistance from a webmaster or would like to improve the set–up of your dedicated server, just inform us.

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  • Semi-dedicated Hosting Support

  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are very user-friendly and easy to navigate. However, if, at any time, you require help, you're able to rely on our 24/7 tech support service.
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