If a certain page on a site does not load for some reason or in case a link is not working, the visitor will see an error page with a generic message. The page shall have nothing in common with the rest of the website, which could make the visitor leave your website. A possible solution in cases like this is a function made available from some web hosting service providers - the option to set your own custom-made error pages which will have the exact same layout as your Internet site and that can contain any text or images that you would like dependent upon the particular error. There are four popular errors which could occur and they involve these so-called HTTP status codes - 400, when your Internet browser sends a bad request to the hosting server and it cannot be processed; 401, if you're supposed to log in to see some web page, but you have not done so yet; 403, if you don't have a permission to see a specific page; and 404, when a link that you have clicked leads to a file which doesn't exist. In each of these cases, website visitors will be able to see your customized content rather than a generic error page.

Custom Error Pages in Cloud Website Hosting

You can set up custom error pages for each of your domains or subdomains. The function is supported by all cloud website hosting plans that we offer, so when you log in to your Hepsia Control Panel and navigate to the Hosted Domains section, you can easily click on the Edit button for a domain/subdomain and in the pop-up which will be displayed, you could choose the type of error page that should appear - a default one from our system, a conventional Apache server page or a custom one. For the latter option, you need to assign the URL to the page, so if you use custom made pages, you have to upload the files inside your website hosting account first. Another way is to use an .htaccess file located inside the domain or subdomain folder with a line for every error type. The correct syntax can be located in our Knowledge Base, to help you use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

All semi-dedicated hosting plans that we provide support customized error pages and it shall not take more than a few mouse clicks in your Hepsia web hosting Control Panel to use this function. The option can be found in the Hosted Domains section of your Control Panel in which you will need to enter the links to the custom-made files through basic drop-down menus and an intuitive interface. Of course, you need to upload them in your account before that. In case you don't need to employ this feature at some point, you will be able to deactivate it just as easily and pick an Apache server page or a default page from our system to be viewable if your visitors encounter an error. If you prefer, you could also use an .htaccess file to enable the personalized error pages. The file needs to have a specific line of code plus a link for every error type and you can discover an example of the whole content for all four error types in our Help section.