Many individuals who begin using their first web hosting account, or change companies, normally have queries concerning how given procedures are done or come across obstacles when setting up various things such as e-mails, website settings, etc. Because of this, some web hosting providers have prepared documentation with common questions and problems so as to help their clients receive info swiftly and easily. As a result, the client care staff can dedicate more time to actual problems that some clients may be facing, because the solution for the minor things will be available on the Internet and clients will be able to fix them without contacting the tech support staff. Having thorough documentation is essential, particularly for new users with no prior experience, as the hosting service entails an enormous amount of functions and lots of people can get bewildered about what action to take. A good knowledge base can both help you do the tasks that you want and get to know how the hosting service works as a whole.

Extensive Online Documentation in Cloud Website Hosting

If you buy a cloud website hosting account through our company, you’ll be provided with access to our elaborate online documentation where you will see info about virtually everything related to our hosting solutions. The topics range from how to set up an e-mail address on your feature phone, to how to accomplish different things using an .htaccess config file. The articles are written in a simple-to-understand fashion and feature thorough guides on how to accomplish a specific task inside your Hepsia Control Panel. You can also find info that’s not directly connected to Hepsia, for example one that concerns web-based applications on your computer. The complete archive of articles will be located in the Control Panel’s Help section, but the ones that are dedicated to a specific Control Panel section can be accessed on the spot. Considering the fact that we have covered as many topics as possible, you’ll be able to become aware of de facto everything associated with your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled a detailed online knowledge base for all our current and future clients, so in case you buy a semi-dedicated server account through us, you will be able to find any information that you’re looking at any time. We have a vast number of informative help articles, which will help you better understand what is happening in your semi-dedicated account – "What’s PHP?" and "What are file permissions?" are just 2 examples. Our in-depth tutorials will help you accomplish anything you like – unpack an archive, import a database, redirect a domain name, etc. Plus, we’ve also got troubleshooting instructions, which will enable you to discover what causes a particular problem and the probable solutions for it. If you are not able to send emails or your domain opens an HTTP 500 error message, for example, you can refer to our knowledge base and repair the problem right away. You can access the articles through each section of the Control Panel, as well as through the dedicated Help section.